FAQs

Frequently asked questions

Common questions about appointments, treatment and what to expect at the clinic. If your question is not covered here, contact the clinic and Shane will be happy to answer it before you book.

Do I need a GP referral?

No. You can book directly without seeing your GP first. You do not usually need a scan before attending. If further medical assessment or investigation appears appropriate, this will be discussed with you.

Will I need to undress?

The assessment will be adapted to the area being examined and your level of comfort. You will always be told what is being assessed and why, and you may pause or decline any part of the examination.

Is acupuncture compulsory?

No. Acupuncture is only considered where clinically appropriate and will only be provided with your informed consent. Other treatment options can always be discussed.

How many appointments will I need?

There is no standard number. This depends on the nature of the problem, your goals and how you progress. Your options will be explained openly after the initial assessment.

How much does treatment cost?

All appointment prices will be displayed clearly before booking, with no hidden charges or compulsory treatment packages.

What happens at the first appointment?

Your initial appointment will include a discussion about your symptoms, medical history, concerns and goals, followed by an appropriate physical assessment. The findings and recommended next steps will then be explained clearly.

How long is an appointment?

[Insert confirmed initial assessment and follow-up appointment lengths.]

Where can I park?

Convenient on-site parking is available at the clinic.

What happens if I need to cancel my appointment?

You can view our cancellation policy by clicking here.

Can I claim the cost of treatment through a health cash plan?
If you have a health cash plan through your employer or personally, you may be able to claim back some or all of the cost of physiotherapy, depending on your individual policy. Cheshire West Physiotherapy can provide an itemised receipt following your appointment for you to submit to your provider. Please check your policy directly, as eligibility and reimbursement limits vary.
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